Epicor Software Corporation in Monterrey seeks a Cloud Reliability Analyst to join General Cloud Services.
You will investigate, troubleshoot, and resolve technical issues while upholding SLAs and ensuring high customer satisfaction in cloud-hosted environments.The role involves incident management, collaboration with internal teams, automation, documentation, and knowledge sharing.
Strong cloud platform experience and English communication are essential; hybrid work options areavailable.
#J-*****-Ljbffr