Expeditors is a integral leader in logistics, providing seamless supply chain solutions to meet the complex demands of international trade.
Headquartered in Seattle, Washington, we operate in over 350 locations across six continents, employing 19,000+ professionals.
Our success is built on a culture of professionalism, leadership, and innovation.Job DescriptionResponsibilities:People:Develop department personnel.
Show them a career, not just a job.Review and conduct staff appraisals timely, and at a minimum once per year per employee.Develop solid #2 to run operations and assists in retention.Ensure and assist supervisors and key staff with goal setting and monitoring.Conduct regular interviews with potential new personnel.Plan for and hold effective fortnightly department meetings with team.Review department goals and business plan periodically with staff to ensure by-in and accountability.Be responsible for the training and development of TRANSCON staff within the branchMeet company standards of 52 hours training per year, including as needed management/leadership trainingOperations:Oversee the management of the branch TRANSCON department.Proactively monitor various shipment reports such asShipments Per Desk (SPD)Revenue Per Desk (RPD)Expense Per Desk (EPD)Revenue Per Shipment (RPS)Revenue to Expense ratioEnsure department is using all system tools to their greatest advantage based on your department size and organization.
(e.G. using TRANSCON workflow, export and import database, and other system generated reports to manage by exception)Be open to implementing new system changes and enhancements into your branch.Be involved and suggest system/process improvements.Set the tone of this environment within your branch.Ensure smooth and timely freight process flowEnsure accurate and timely data entry into our operational systemTrack and Trace TRANSCON Files and reportingInteract with our customers in arranging their TRANSCON shipments,



meeting customer service standards.Meet compliance at all times to regulations internal and external in accordance with government regulations.Understand department process flow, and looking for best practices to improve operational efficiency and productivityEnsure all customers standard operating procedures in place and updated in the DLSOPsMeet KPI standards in accordance with the Company's proceduresNetwork communications, timely responses to emails and requests (internal and external)Escalation of problems to Management when necessaryPromote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride.Adhere to the company's 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary.Oversee the management of the branch TRANSCON departmentActively develop business for department through active involvement in sales and retention processManage implementation and ensure compliance to "Standard Operating Procedures" for the clientBuild and maintaining strong relationships with service providers and customersMeet company standards of 52 hours training per year, including as needed management/leadership trainingQualificationsKnowledge:Expeditors' Company Policies and ProceduresBasic local regulatory knowledge for complianceGlobal Logistics Industry knowledgeHazardous materials certification (preferred)1-2 years related ExperienceSkills:Pro-active, strong organizational skills.Ability to define, develop and document business processes and procedures.Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results.Behaviours:Emotional resilienceSelf-reflecting and open to feedbackInitiative and ability to work in autonomyProven leadership attitude and backgroundProfessional appearance and attitudeBeing reliable and accurateBeing supportive of changeAlways being an advocate of Expeditors cultureBeing Approachable and ProactivePositive and willing to help attitudeJob Location#J-*****-Ljbffr

📌 Transcon Supervisor (Jalisco)
🏢 Expeditors
📍 Jalisco