SRR Group is seeking a proactive Call Center Agent to handle inbound calls for towing and roadside assistance.
You will gather details, assess issues, and coordinate with dispatch to ensure timely help.Bilingual English/Spanish communication is essential in a fast-paced, emergency environment.
This on-site, full-time role requires documenting interactions in the CRM, delivering clear service information, and meeting KPIs such as call quality and conversion rates.
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📌 Bilingual Roadside Support Agent (On-Site) (Jalisco)
🏢 SRR Group
📍 Jalisco
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