CALL CENTER REPRESENTATIVE (English) – WORK FROM HOME, FULL-TIMECompany: Calls ExpertsLocation: Remote (work from home)Market: US & Canada, Industry: InsuranceAbout Us:Calls Experts is a general contact center solution provider with over 15 years of experience serving the North American market.
We help both experienced professionals and those eager to learn build long-term careers.Job Description:We are looking for a Call Center Representative to handle inbound and outbound calls remotely.
You will also perform administrative tasks, including answering calls and scheduling meetings.




Strong internet connectivity and experience with communication tools are required.Key Responsibilities:Handle inbound and outbound calls to qualify leads and make live transfersQualify prospects and resolve client queriesPrepare customer spreadsheets and maintain online recordsMaintain a high level of professionalism while communicating with clientsRequirements:Laptop/Desktop with a minimum CPU score of **** (AMD Ryzen / Intel i5 8th Gen or higher) and at least 8 GB RAM; must run Windows 11 or a recent macOS versionFiber optic internet connectionAbility to work 8-9 hour shifts, 5 days a week, within EST hours (shifts between 9 AM – 9 PM EST)Excellent command of EnglishComfortable handling objections and engaging in professional conversationAble to thrive in a fast-paced virtual environmentStrong work ethic, willingness to learn, and growth mindsetCompensation & Benefits:Base monthly salary: USD $700Performance-based bonuses: up to USD $500 per month

📌 Call Center Representative (Nuevo León)
🏢 Callsexperts
📍 Nuevo León