- Hands on experience in Sales Cloud , CPQ
- Hands on experience in Configurations of Sales, Service setups
- Backup SF Data Weekly and Monthly
- Salesforce patches (3 times a year). Impact analysis and testing on the updates
- Review & Creation of Salesforce design and entity models & Configuration
- CPQ - account creation, deletion, Access
6 Ability to interact with Business and document requirements for minor enhancements
- Create design, work with offshore team for development.
- Ability to deploy code and changes to next environment
- Assess the impacts on technical design because of the changes in functional requirements
- Perform Production support , Incident management, Service Request,
Enhancements configurations for salesforce application
- Train business users on Salesforce process flow
- Integration support for outlook, Hubspot and others
- Salesforce Certifications in Admin, Admin+, Platform is a must
- Data upload using data loader, import wizard
16 Drive Solution using Configuration, lightning flows, Lead Management, Opportunity management
- Experience of working in Support, Managed services projects 1
9 Configuring new Reports dashboards 20 Configure security with profiles, roles and Single Sign on"