Customer Success Strategist Pixis Mexico City Metropolitan Area Customer Success Strategist Pixis Mexico City Metropolitan Area 20 hours ago Be among the first 25 applicants See who Pixis has hired for this role Save Report this job Direct message the job poster from Pixis Pallavi Garg Pallavi Garg Integral Hiring | Technical & Lateral hiring | Leadership hiring alchemist About The Role Managing the entire customer experience, upselling/cross-selling, and maintaining the hygiene of net promoter score.

Analyse data and insights to drive customer growth success and marketing Strategies.

Play a key role with respect to goal setting and strategy for all the accounts and tracking the success of Pixis solutions provided to the customer.

Act as an AI marketing solutions expert in order to identify, create, and implement marketing solutions to achieve measurable business results for our partners. Design metrics and measures for determining the ROI on Pixis products and become an evangelist for all Pixis products by educating clients on product solutions and best practices.

Effectively address customer satisfaction and manage a diverse set of issues until resolved. This will include coordinating internal resources that interact with each customer.

Understand and assess customer requirements, level of adoption of the service and assess the risk in renewing the current contract.

Build thorough understanding of client’s brand, business, customers and competitive landscape and provide strategic guidance in building requisite digital marketing initiatives.

Develop industry best practices, media strategies and benchmarking initiatives for various business use cases. Conduct knowledge sharing sessions with team members whenever needed, develop analytical frameworks and research protocols.

Generating reports and presenting performance snapshots to internal stakeholders About You Proven track record of hitting and overachieving retention and growth targets.

Prior experience in Digital Marketing and understanding of Media channels like Google, Social Media, Programmatic buying, etc and analytic tools such as Omniture, GA, Appsflyer, Kochava etc. Achieving revenue targets for customers on a timely basis.

Problem solver who can independently translate high-level goals into actionable plans.

Growth mindset - creative and diligent Be able to multitask, prioritise, rapidly iterate and manage communications with different functions in a fast-paced startup environment. Why Pixis? We at Pixis believe that nothing is impossible, when you fail fast you learn faster, zero hierarchy, put the team above everything else, get constructive feedback that helps you build better products, and disagree if you disbelieve.

These values guide us in everything we do,



and is reflected in our employees and the products we build together Seniority level Associate Employment type Full-time Job function Advertising and Marketing Industries Advertising Services and Marketing Services Referrals increase your chances of interviewing at Pixis by 2x See who you know Get notified about new Strategist jobs in Mexico City Metropolitan Area. Sign in to create job alert Similar jobs AI Success Strategist, Customer Success AI Success Strategist, Customer Success Zendesk Mexico City, Mexico 2 weeks ago Senior Specialist, Customer Success Operations & Enablement Senior Specialist, Customer Success Operations & Enablement Mastercard Mexico City, Mexico 2 days ago Senior Specialist, Customer Success Operations & Enablement Senior Specialist, Customer Success Operations & Enablement Mastercard Mexico City Metropolitan Area 2 weeks ago Customer Success Manager Customer Success Manager Snatch UP Jobs Mexico City, Mexico 2 months ago Retention Customer Success Retention Customer Success Doctoralia México Mexico City Metropolitan Area 1 week ago Onboarding Specialist Onboarding Specialist Salesforce Mexico City, Mexico 2 days ago Customer Success Specialist Mgr Customer Success Specialist Mgr Zebra Technologies Mexico City, Mexico 2 weeks ago Customer Success Manager Customer Success Manager Jelou AI Mexico City, Mexico 2 months ago Customer Success Manager - Core/Data Cloud Customer Success Manager - Core/Data Cloud Salesforce Mexico City, Mexico 1 week ago Senior Customer Success Manager Senior Customer Success Manager BlackLine Mexico City, Mexico 1 week ago Customer Success Manager - Scale Team Customer Success Manager - Scale Team Smartly Mexico City, Mexico 2 weeks ago Customer Success Manager Customer Success Manager Pencil Mexico City, Mexico 10 hours ago Customer Success Specialist Customer Success Specialist Holly by Nimblr.ai Mexico City, Mexico 3 weeks ago Enterprise Customer Success Manager - México Enterprise Customer Success Manager - México Viterbit Mexico City, Mexico 1 month ago Customer Success Executive Customer Success Executive Darwin AI Mexico City, Mexico 3 months ago Onboarding Customer Success Specialist Onboarding Customer Success Specialist Doctoralia México Mexico City Metropolitan Area 14 hours ago Customer Success Associate - Mexico City (Hybrid) Customer Success Associate - Mexico City (Hybrid) Clara Mexico City, Mexico 2 months ago Customer Success Customer Success Selenios Mexico City, Mexico 3 days ago Customer Success Manager Customer Success Manager SlideHub Mexico City Metropolitan Area 12 hours ago Customer Success Advocate: Tech Touch Centralization Customer Success Advocate: Tech Touch Centralization Ciena Mexico City,



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📌 Customer Success Strategist (Guadalajara)
🏢 Touring Capital
📍 Guadalajara