The Opportunity Join our Acceleration Center Mexico and help shape the future of business for our diverse client portfolio across geographies and jurisdictions. You’ll work at the heart of integral teams across Advisory, Assurance, Tax and Business Services—solving real client challenges through connected collaboration. We’ll help you grow your skills so you can go further.

With hands-on learning, cutting-edge tools and an inclusive culture, this is your opportunity to do inspiring work that makes a difference—every day. As an Epic Systems Support - Manager, you will specialize in providing consulting services for Epic software solutions, helping clients optimize operational efficiency through analysis, implementation, training, and support. As a Manager, you will lead teams and manage client accounts, focusing on strategic planning and mentoring junior staff.

You are accountable for confirming project success and maintaining standards. Enhancing your leadership style, you motivate, develop, and inspire others to deliver quality. You are responsible for coaching, leveraging team members' unique strengths, and managing performance to deliver on client expectations.

With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same.

In this role at PwC Acceleration Center Mexico, you will work within our Business Application Consulting practice, specializing in Epic Consulting.



Your work will involve possessing in-depth knowledge of Epic applications and assisting clients in optimizing operational efficiency through analysis, implementation, training, and support.

Responsibilities Leading Epic software implementation projects to optimize client operational efficiency

Analyzing client needs and developing tailored solutions for Epic applications

Providing training and support to clients for seamless integration of Epic systems

Managing client relationships and addressing complex issues related to Epic software

Guiding teams in strategic planning and execution of digital healthcare initiatives

Utilizing analytical reasoning and business analysis skills to enhance client outcomes

Overseeing the deployment of healthcare technology solutions and electronic health record management

Promoting digital transformation and embracing change within client organizations

Coaching and mentoring junior staff to develop their skills in Epic consulting

Collaborating with healthcare technology leaders to identify opportunities for business transformation What You Must Have At least a Bachelor's degree

At least 5 years of experience

Oral and written proficiency in English required What Sets You Apart Preference for a Master's or Masters of Business Administration degree

Demonstrating proficiency in Epic Software and Electronic Health Record (EHR) Management

Utilizing analytical reasoning and business analysis for strategic planning

Implementing digital healthcare solutions and embracing digital transformation

Excelling in health data analytics and healthcare technology

Leading business transformation initiatives in managed services environments

Coaching and mentoring teams to enhance performance and client satisfaction

📌 Epic Systems Support - Manager (Ciudad de México)
🏢 PwC México
📍 Ciudad de México