Zephyr Technologies | Mexico City (Hybrid) | Full-time Company Description
Zephyr Technologies is a regional franchise distributor of electronic components, dedicated to delivering top-tier service and building trust in every transaction. Through advanced automation and cutting-edge software, we optimize the supply chain for customers worldwide. Headquartered in Guadalajara, Mexico, Zephyr Technologies drives innovation and empowers the growth of our partners globally. Role Description
We're looking for a Field Application Engineer to be the primary technical point of contact for clients in the region. This is a client-facing, hands-on role: you'll visit customers on-site, understand their engineering challenges, and recommend the right components and solutions. You will support the sales team as the technical expert in client conversations — not act as the primary salesperson.
Your role is to bridge the gap between engineering and sales, ensuring customers get the right technical guidance while the sales team drives the commercial relationship. Responsibilities
Conduct on-site visits to clients and prospects to provide technical consultation and support
Identify customer needs and recommend appropriate electronic components and solutions
Act as the technical support for the sales team during client visits and proposals — providing engineering expertise, not leading the commercial negotiation
Build and maintain strong relationships with engineering and procurement contacts at key accounts
Prepare technical proposals, quotations, and product recommendations
Represent Zephyr Technologies at client meetings, industry events, and technical reviews
Provide first-level technical support to customers throughout the project lifecycle
Collaborate with internal engineering teams on component selection and validation
Manage multiple client accounts and projects simultaneously Qualifications
Bachelor's degree in Mechatronics, Electronics Engineering, or related field
5+ years of experience in a client-facing technical role, field engineering, or technical sales support
Solid understanding of electronic components and general design principles
Comfortable engaging directly with clients and managing relationships independently
Working knowledge of PCB design, embedded systems, or IoT is a plus (not required)