Healthcare Operations Lead (On-site) We’re looking for a Healthcare Operations Lead to manage day-to-day operations, lead a team, and build strong partnerships with HCPs (physicians, nurses, allied health). This is a full-time, on-site role in [México City]. Lead and develop a team (people management, performance, coaching, scheduling).
Drive operational excellence (process improvement, KPIs/SLAs, quality, experience). Partner closely with HCPs on onboarding, training, feedback, and issue resolution. Collaborate cross-functionally (medical, compliance, sales, IT, finance).
Ensure regulatory and data privacy compliance. Proven experience in healthcare operations with team leadership responsibilities. Bachelor’s degree required.
Excellent
English; additional languages are a strong plus. Stakeholder management, problem-solving, and change management skills.
📌 Gerente de Operaciones de Salud (Ciudad de México)
🏢 PwC Acceleration Centers
📍 Ciudad de México
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