**Guadalajara, Mexico**
**Aeries /**
**Payroll**
**/ Hybrid**
**Sales Representative Mid level**
**Key Responsibilities**:
- Remain in constant contact with the customer to evaluate satisfaction and proactively identify upcoming needs.
- Provide an excellent customer experience for all accounts, by anticipating and resolving customer issues and maintaining customer accounts/systems.
- Coordinate with technical personnel as needed to meet customer needs, while managing customer expectations to prevent overload or missed deadlines.
- Provide customer feedback on solutions
- Ability to successfully manage multiple clients and products in an organized and meticulous manner.
**Required Experience/Skills**:
- Experience of 2 to 3 years in account management,
sales, or technical project management.
- Track record of over-achieving quota
- Understanding of the technology involved in SaaS.
- Project Management expertise and experience.
- Communication skills, both written and verbal.
- Strong technical focus and detailed knowledge of Microsoft Office Applications.
- Superb personal organizational skills to ensure all client commitments are met.
- Customer focused. Able to deliver high levels of customer satisfaction.
- Reasonable travel is required.