The role will establish & optimise all communication channels necessary to ensure frictionless adoption & use of Commercial IT product suite.
The Business Partner will develop key relationships within their business area to build an in-depth understanding of priorities, gaining early insight into changing needs to ensure customers gain appropriate value from IT services, capabilities and innovations.
- Ensure that appropriate communication is in place to maximise pull-through of, and value generated from, the Commercial IT roadmap.
- Scope to include roadmap visibility, product suite offers visibility, release & usage notes
- Collaborate closely with colleagues across the Value & Access team, Business Engagement teams and Capability Teams to Identify and address friction points in the adoption of the Commercial IT product suite and develop appropriate tactics & strategies which result in increased efficiencies for delivery teams and users
- Develop value framework & improvement plan for communication & adoption.
Build strong relationships with stakeholder groups, developing a deep understanding of the short-term and long-term business direction.
- Assess and prioritise requirements in line with IT strategy.
- Develop and maintain the customer account plan, including accurate customer forecasting, demand planning and effective delivery of the plan
- Develop business impact assessments, identifying risks and issues that may affect current and future business units and roles, and create business readiness plans
- Develop and maintain performance metrics and proactively identify areas for improvement




- Present and gain commitment to IT initiatives, using specialist knowledge to gain commitment to established or new IT services
- Work collaboratively with:
Business and IT leadership teams and other senior stakeholders to build their understanding of IT strategy, programmes and challenges
IT Strategy, Portfolio Management and Project/Programme Management to agree on the future shape of proposed solutions and initiate projects in partnership
Business Engagement and Capability lead to create alignment and identify cross-business innovative opportunities
Business analysts to management requirements and build business cases
Portfolio Managers and solution delivery leads to initiate projects, to initiate projects, clearly define the scope and monitor the delivery of project value compared to the promised benefits
**Ed**ucation, Qualifications **and Experience**
**Essential**
- Identification and implementation of innovative communication & engagement strategies
- A track record of delivering results
- Experience of contributing to high value business cases & mobilising high value investments
- Experience of working with third party suppliers and have strong network and consulting skills




- Relationship building skills with the ability to influence others to achieve objectives
- Proven ability to relate and respond to business needs in an IT environment
**Dessirable**
- Degree or relevant business qualification
- Knowledge of bio-pharma industry
- Ability to work well in and across diverse global teams
- Agile development methodologies
**Skills and Capabilities**
**Essential**
- Strong verbal and written communication skills
- Good influencing, networking and team working skills
- High level awareness of developments in the Information Technology marketplace
- Skills in planning, change management and problem solving
- Ability to negotiation expectations with complex groups
- Ability to interpret and communicate technical information into business language and vice versa
- Ability to articulate the benefits of innovative solutions aligned to the business area and organisation
**Dessirable**
- Ability to work well in and across diverse global teams
- Ability to partner and work in a matrix organisation
- **Expectation of working in the office 3 days a week statement**
**When we put unexpected teams in the same room, we ignite ambitious thinking with the power to inspire life-changing medicines. In-person working give us the platform we need to connect, work at pace and challenge perceptions. That’s why we work, on average, a minimum of three days per week from the office. But that doesn’t mean we’re not versátil. We balance the expectation of being in the office while respecting individual flexibility. Join us in our outstanding and bold world.

📌 Business Partner: Comms and Adoption (Guadalajara)
🏢 Astrazeneca
📍 Guadalajara