**Company**: SMD Capital Group
**Salary**: $5.00-$7.50/hour USD
**Company Description**:
**Roles and Responsibilities**:
- Diagnosing and triaging work orders to vendors or in-house teams.
- Scheduling maintenance with contractors (electrician, plumber, handyman, roofer) and coordinating tenant visits.
- Recording and auditing contractor invoices, ensuring accurate financial records.
- Informing clients of repair completion, including photos and tenant feedback.
- Centralizing maintenance calls and training tenants on effective issue reporting.
- Implementing contractor scheduling on designated days for cost-effectiveness.
**Skills**:
- Phone contact handling skills and active listening.
- Customer orientation and ability to adapt/respond to different types of characters.
- Fluent English & Excellent communication skills.
- Self-starter, willing to ask questions, organized, collaborative.
**Qualifications**:
- Bachelor's (required).
- Customer Service: 1 year (required).
- Advanced English (required).
**Technology**:
- Google Suits, DocuSign, Buildium, Tenant Turner, Lead simple, Ninety, Instagram, Ring Central.
**Physical Setting**:Remote.
**Schedule**: Monday - Friday 2 am
- 8 am EST.
Pay: $13,360.00 - $20,040.00 per month
**Language**:
- Advanced English (fully proficient) (required)
Work Location: Remote