Company Overview:
DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services.
DiDi provides car owners, drivers, and delivery partners with versátil work and income opportunities. It is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world’s transportation, environmental and employment challenges through the use of AI technology and localized smart transportation innovations. DiDi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future.
LI-Hybrid
Team Overview:
The role will be responsible for generating data-driven insights for decision-making in a fast-paced environment, solving and identifying real problems, and translating them into clear and meaningful actions. At this role you will work with the Safety and Security Online team and you will be leading the AntiFraud and Onboarding Strategy across Spanish-Speaking LatAm.
In this role, you will need to have a solid foundation in Product management and data insights, be able to handle several work streams from a strategic perspective, and stakeholder management in LatAm and China.
Role Responsibilities:
- Lead Onboarding and AntiFraud teams for Latin America, supporting business growth and improving plattform’s safety through innovative solutions for the company.




- Build and align strategy and product roadmap with Latin American business and tech teams.
- Critically analyze existing initiatives and strategies to identify improvement opportunities across the countries.
- Lead and manage projects, balancing user experience improvements while minimizing the negative impact of multiple challenges along the way.
- Develop frameworks for all initiatives, clearly communicate to relevant stakeholders and be responsible for achieving key metrics of the business.
- High vendor management experience and stakeholder management is needed to work cross-functionally and globally with other teams across central operations, products, city teams, etc.
Role Qualifications:
- Undergraduate degree in a technical or quantitative/business-oriented field.
- 4+ years of experience in consulting or project management in tech companies, payments industry, or financial services. Experience in AntiFraud risk management, fintech, and/or e-commerce will be a plus.
- With the ability to execute complex strategic and operational initiatives, with excellent team leadership, problem-solving and project management skills.
- Demonstrable track record of stakeholder management and end-to-end project leadership.
- Strong communication skills.
- Professional proficiency in Spanish and English, both spoken and written.




- Detail-oriented and able to deliver results with high expectations on timeliness and quality.
- Comfortable working in a geographically distributed and cross-functional, multicultural environment.
EEO Statement:
- We create customer value - We strive to always create valuable experiences for our users in everything we do. Our focus is to always innovate new experiences that are safe, pleasant, and efficient.
- We are data-driven - We are strong believers in making informed decisions, that’s why we are data-driven. We can better navigate the business landscape strategically by analyzing valuable metrics.
- We believe in Win-win Collaboration - Success is a team sport. When we work to help our partners and colleagues win, we win, too. While keeping everyone's best interest at heart, we communicate with candor and execute with excellence in all we do.
- We believe in integrity - Integrity is at the very core of our business. We are people who always want to do the right thing. Our intentions are sincere, we speak our minds and listen to each other.
- We always strive to do better. That means venturing beyond our comfort zones, learning from our mistakes, and helping each other grow.
- We believe in Diversity and Inclusion - Diversity is one of our biggest strengths. Our differences are what makes us distinct. We respect each other and believe in equal opportunities for all.
**We are committed to building inclusive and diverse teams.**
We are committed to building inclusive and diverse teams, and a workplace that is free from discrimination and harassment, because that’s how we create better products and services, make better decisions and better serve the communities we’re a part of.
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📌 Onboarding and Antifraud Operations Manager (Tláhuac)
🏢 Didi Global
📍 Tláhuac