Identification and regular engagement with key stakeholders to promote quality management and gathering feedback on performance.
- Support the effective planning and allocation of resources (including people and budgets) enabling delivery of agreed objectives and deliverables.
- Ensuring consistent and effective implementation of Quality supporting systems across their organization (e.g., NCR, Progressive learning and Customer satisfaction systems).
- Supporting tenders and proposal activities for their organization
- Planning and execution of risk-based assurance plans including the escalation of significant findings to program/project leaders.
- Monitoring and analysis of delivery performance data, regularly reporting themes and trends to senior leaders and undertaking intervention as required.
- Gathering and acting upon customer feedback ensuring action is taken to maintain and improve customer satisfaction.
Qualifications:
- Degree/diploma or local equivalent in Quality management, project management or related discipline (essential)
- Lead Auditor qualification by recognized industry body (essential)
- Membership of CQI/ASQ Quality organizations,



Project Management Institute or equivalent (desirable)
- Formal training in recognized root cause analysis techniques (essential)
Knowledge, skills and experience:
- 10+ years relevant experience (preferably in associated industry)
- Comprehensive understanding in industry standards (ISO 9001, ISO 19011 and associated Wood Standards)
- Proficient in the analysis of processes and data
- Proficient in Microsoft Office
- High Level of communication skills in both written and spoked format
- Proficient in the use of continuous improvement tools and techniques
**Diversity Statement**
We are an equal opportunity employer that recognises the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment on the basis of objective criteria and without regard to the following (which is a non-exhaustive list): race, colour, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws.

📌 Quality Lead (Ciudad de México)
🏢 John Wood Group
📍 Ciudad de México