On-Site Position - Applicants must reside in Tijuana, Rosarito, or Tecate.
(Please note: the job offer will only be extended upon successful completion of the interview process at our offices. We do not cover relocation expenses.)-Confie in Tijuana is Hiring Appointment Setters!
We are a leading national insurance distributor with over 700 locations across the US. At our Tijuana corporate office, we have more than 1,500 dedicated associates who provide top-tier customer service and support for our various insurance brands.
- Position Overview:
The Wellness Call Center Representative/Appointment Setter is responsible for handling high-volume inbound and outbound patient calls as part of our Annual Wellness Program. In this role, you will be the key point of contact, scheduling tele-video and in-home clinician visits while effectively explaining the benefits of the program.
- Requirements:
Minimum of 1 year of call center experience
Fluent in both English and Spanish (B2)
Experience with customer service software, CRMs, and Microsoft Office (Excel, Word, Outlook)




Valid Mexican identification and documents
Work Schedule: Monday to Friday, 8 AM to 5:40 PM
- Benefits:
- Legal Benefits:
Year-end bonus (Aguinaldo)
Profit sharing (Utilidades)
Paid vacation
Vacation premium
Bereavement fund
Paternity leave
Marriage leave
Weekly payroll via electronic deposit with Banco Santander
- Additional Perks:
Paid training (with bonuses)
Productivity bonuses
Referral bonuses
Extra paid days off
Private medical insurance (for you and your family)
Federal Housing Credit Program (INFONAVIT/FONACOT)
Health services (IMSS)
Savings fund & voluntary savings plan
Rewards and recognition program
Career growth opportunities
Employee discounts on tuition with local universities
Discounts with local businesses
Convenient location accessible via public transportation
Work Location: On-site
Education Level: Basic education
Primary Activity: Customer service
- Note:
- How to Apply:

📌 Agendador de Citas Medicas, Lunes a Viernes, $5,300 (Tijuana)
🏢 Confie
📍 Tijuana