EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture.

Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential. We are seeking a skilled Lead Compute Platform SRE to support EPAM's Compute Managed Services project for our client.

The role focuses on KTLO (Keep the Lights On) activities, ensuring 24x7 monitoring, incident management, and operational stability across multi-cloud environments (GCP, AWS, Azure). The SRE will drive observability improvements, automate processes, and maintain compliance while collaborating with cross-functional teams to deliver high-quality compute services.

Responsibilities Perform continuous 24x7 monitoring of compute platforms using tools such as ELK and PagerDuty

Manage incidents and problems across servers, middleware, operating systems, and cloud platforms, including troubleshooting, root cause analysis (RCA), and resolution

Execute repaving activities, change management processes, and disaster recovery procedures

Ensure security and vulnerability compliance, including user management and certificate lifecycle management

Handle service requests, configuration updates, and audit-related data extracts

Develop and maintain Standard Operating Procedures (SOPs) for infrastructure operations





Collaborate on cell-based automation improvements and drive continuous service enhancements Requirements A minimum of 5 years of relevant experience

At least one year of experience leading and managing teams

Experience working with cloud platforms such as GCP, AWS, and Azure

Proficiency in OS administration across Windows and Linux environments

Proficiency in automation tools such as Ansible, Terraform, Python, and Bash

Strong knowledge of observability tools such as ELK and Grafana

Solid understanding of incident management processes

Experience using GitHub for version control and collaborative development

Experience in security hardening, vulnerability management, and compliance practices

Excellent problem-solving, communication, and collaboration skills

Familiarity with disaster recovery and operational recovery processes

English level B2 or higher, with strong written and verbal communication skills We offer International projects with top brands

Work with integral teams of highly skilled, diverse peers

Healthcare benefits

Employee financial programs

Paid time off and sick leave

Upskilling, reskilling and certification courses

Unlimited access to the LinkedIn Learning library and 22,000+ courses

Global career opportunities

Volunteer and community involvement opportunities

EPAM Employee Groups

Award-winning culture recognized by Glassdoor, Newsweek and LinkedIn EPAM is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, disability, protected veteran status, or any other characteristic protected by applicable law.

📌 Lead Site Reliability Engineer (México)
🏢 Epam Systems
📍 México