**Technician, EUC Solutions Support**
Do you like helping others to solve technical issues? How about offering up your tech skills in a hugely successful business that is committed to moving money for better? Join Western Union as a Technical, EUC Solutions Support.
**Western Union powers your pursuit.**
**Role Responsibilities**
- You will respond to work incidents and requests regarding installation, configuration and or maintenance of client hardware, software, and the deployment of new technology releases.
- Your will perform new PC installations, troubleshooting and repair.
- You will also evaluate and integrate new hardware configurations and provide support of client technologies on workstations and peripherals in LACA region.
- Modifies systems and/or programs based on user and system specifications.
- Assists in integration of new hardware configurations and provides support of client technologies on workstations and peripherals.
- Performs additional job duties when required.
**Role Requirements**
- High School degree plus additional relevant technical certifications, at least one (1) to three (3) years of related IT experience providing end user support preferably within the operations environment.
- Experience in a company with ITIL processes implemented and working with mobile devices that run in Android or iOS




- Experience supporting end user operating systems including MS Windows 10, MacOS.
- Knowledge of device and software deployment and management tools including Active Directory, MS Office, Antivirus, Tanium, Audio Video tools, Avaya.
- Strong communication and customer service skills with ability to interact with partners globally.
- Upper intermediate English Level.
**We make financial services accessible to humans everywhere. Join us for what’s next.**
Western Union is positioned to become the world’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.
**Benefits**
Your Mexico specific benefits include:
- Grocery voucher.
- 2 personal days off.
- Savings fund.
- Insurance for Major Medical Expenses, Vision, Dental.
- Online medical insurance 24/7.
- Special days for marriage or concluding an academic degree.
LI-GGC
Estimated Job Posting End Date:

📌 Technician, Euc Solutions Support (México)
🏢 Western Union
📍 México