This role is responsible for processing orders and credits by accurately entering data into the operating system. Additionally, this position involves collaborating with Customer Service team members to provide high-quality support to our customers.
General Duties:
- Manage the order entry process, ensuring accuracy and compliance with service level agreements, and collaborate with various departments to fulfill customer orders.
- Keep order information updated in the internal system.
- Follow up on and respond to customer order issues, including complaints, status updates, and problem resolution.
- Participate in continuous improvement projects within the Customer Service department.
- Analyze, review, and process return and credit requests.
Requirements and Qualifications:
- English: Business fluent or native.




- High school diploma or equivalent required.
- Minimum of 1 year of professional experience.
- Strong computer skills; ERP experience is a plus.
- Ability to communicate effectively with company executives.
- Team-oriented with a proactive mindset.
Pay: From $1.00 per month
Application Question(s):
- What is your current employment status?
- Can you share your salary expectations for this role?
- Can you share your location and if it affects your ability to commute or relocate for this position?
**Language**:
- English (required)
Work Location: In person

📌 Customer Service Representative (Mérida)
🏢 Augusta Sportswear Brands México
📍 Mérida