**About Us**
Helpware is a technology-driven company with a global presence across several countries, including the USA, Ukraine, Mexico, Germany, Albania, Poland, Puerto Rico, and the Philippines. We specialize in offering top-notch Customer Experience and Operational Support to modern businesses. Our team of experts is committed to delivering exceptional services to our partners, leveraging our skilled teams, cutting-edge solutions, and advanced technologies to provide the highest value.
**Primary Responsibilities**:
- Identify and qualify new sales opportunities;
- Diligently maintain active engagement through CRM to stay current on leads and follow-ups to increase customer interest in the product;
- Craft a great first impression on our prospects and customers by providing them with a world-class experience and unique customer service;
- Partner with Account Executives to help fill their pipeline and develop your sales and interpersonal skills;
- Respond to and qualify incoming web and phone inquiries and help the company execute its wellness needs;
- Maintain active engagement with new and existing leads through creative follow-up communications designed to increase customer interest in the product;




- Cold call target prospects to demonstrate product features and benefits;
- Conduct “pre-call” investigative work to increase the ability to understand the customer’s current state, competition, etc.;
- Achieve quotas of sourced qualified opportunities and closed business;
- Continuously source new business prospects through outbound and other activities;
- Collect market intelligence and competitive information;
- Minimum of 2 years experience within a contact center environment as a Team Leader;
- Responsible for managing and motivating the agents;
- Responsible for ensuring the partnership relationship between the Client and Helpware POC.
Tipo de puesto: Jornada completa
Beneficios:
- Descuentos y precios preferenciales
- Programa de referidos
- Seguro de gastos médicos mayores
- Trabajo desde casa
Tipo de jornada:
- Turno de 8 horas
Pregunta(s) de postulación:
- Vives Actualmente en la Zona Metropolitana de Guadalajara?
Idioma:
- Inglés (Obligatorio)
Lugar de trabajo: Empleo presencial
Fecha de inicio prevista: 27/01/2025

📌 Team Leas Sales Development Representative (Zapopan)
🏢 Helpware
📍 Zapopan