**1836 Realty & Property Management**
**Customer Service Representative (completely remote job, but need to be located in Aguascalientes, Mx)**
**Hours**:
Monday - Friday 8:00 am - 4:30 pm Central Time (with a 30 min lunch break)
**Tasks include**:
- Help prospective tenants troubleshoot lockboxes, or solve any problems with the showing or leasing process. Enter their contact information into a database.
- Assign tickets to the appropriate person on our database.
**Qualifications and personal characteristics**:
- Must be able to speak English. We are looking for fluency with excellent written and verbal skills.
- Must have customer service experience
- Must be able to work independently and follow procedures and processes
- Must be tech savvy and a team player
- Must live in Aguascalientes, Mexico. Able to travel to the US is a plus.
- Must have a solid internet connection. Employee to provide their own computer, mouse, & keyboard. 1836 to provide access to a web-based phone.
Pay: From $160.00 per hour
Expected hours: 40 per week
Application Question(s):
- Do you live in Aguascalientes, MX?
**Experience**:
- Customer Service: 1 year (preferred)
Work Location: In person