Responsible for maintaining and entering data related to QA processes, assisting in the development and maintenance of product specifications, and providing customer service support.
**Training/Knowledge**
- Bachelor's degree in a scientific field or equivalent work experience in food quality, food, or drug industry-related QA experience or training
- 1-2 years of related experience
- Very good verbal and written English communication skills
- Outstanding multi-tasking and presentation skills
- Demonstrates strong interpersonal skills and ability to work effectively as part of a team
- Effective administrative and computer skills in MS Office Suite; experience with SharePoint and Axapta a plus
**Key activities and general responsibilities**
- Maintain and enter data related to QA processes
- Assist in the development and maintenance of product specifications
- Provide customer service support in coordination with logistics and trading groups
- Review documentation for completeness and interact with suppliers and QA managers to clarify data
- Organize, file, and review COAs from vendors for all sourced ingredients
- File and record food quality and safety information for new and potential suppliers
- Request and maintain up-to-date food safety and quality information (audits, HACCP, etc.) for active suppliers
- Assist in the management and collection of documents for certifications (organic, Kosher, etc.) of active items




- Work with QA managers and specialists for prompt resolutions of specific food safety or product quality issues with suppliers
- Interface with third-party warehouses regarding incoming product inspection, sampling, external laboratory testing, and complaints investigation
**Knowledge required**
- Experience in food or other perishable commodities
- Experience in an import/export environment
- Knowledge of ERP based systems
- Exceptional math and analytical skills.
- Demonstrated proficiency in statistics, forecasting processes and forecasting methods with an understanding of their financial and operational impacts
- Proficiency with MS Office; Excel high intermediate to advanced level skills
- Outstanding verbal and written communication skills.
- Strong organizational skills and ability to multitask.
- Extremely detail oriented.
- Ability to solve challenging problems, prioritize, meet deadlines and work with moderate direction.
- Handles stressful situations and deadline pressures well.
**Hiring details**
- Prestaciones superiores a las de Ley (+Vacaciones/Prima vacacional, 30 días Aguinaldo, vales despensa, fondo de ahorro, confiable de gastos médicos mayores, bono anual variable, estacionamiento, PTO days, entre otros).
- Monday to Friday, 8:00am-5:00pm or 9:00am-6:00pm (daylight saving / summer time)
- After anniversary, 1 day to be WFH
- Indefinite contract after training period
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📌 QA Associate (On Site - Andares, Guadalajara) (Puerta de Hierro)
🏢 INNTECI - QUID - BGWI
📍 Puerta de Hierro