We are currently seeking a seasoned **Lead Business Analyst** to complement our energetic team.
**Responsibilities**
- Provide solutions on Salesforce and other SaaS platforms through collaboration within Agile BA-DEV teams
- Independently engage with business users to extract requirements and convert them into practical user stories and technical specifications
- Maintain alignment between business objectives and tech solutions by collaborating with developers, architects, and product owners
- Employ tools like Jira, Confluence, and Miro for process mapping, workflow documentation, and project management
- Simplify complex business challenges into straightforward solutions through effective communication, identifying gaps, and clarifying requirements
- Facilitate change management processes and support teams in adopting new operational methodologies
**Requirements**:
- Minimum of 5 years' experience as a Business Analyst in Agile contexts with a focus on Salesforce Cloud solutions and API technology
- Demonstrated ability in leading and guiding a team of engineers
- Proficiency in the analysis and documentation of technical requirements and business objectives
- Expertise in utilizing tools such as Jira, Confluence, and Miro for process documentation and backlog management
- Strong ability to operate independently and steer conversations with stakeholders from inception to execution
- Familiarity with change management principles and the ability to spearhead process transformations in multi-system settings
- Proven ability to manage schedules and prioritize tasks across several projects with competing priorities
**We offer**
- Career plan and real growth opportunities




- Unlimited access to LinkedIn learning solutions
- International Mobility Plan within 25 countries
- Constant training, mentoring, online corporate courses, eLearning and more
- English classes with a certified teacher
- Support for employee’s initiatives (Algorithms club, toastmasters, agile club and more)
- Enjoyable working environment (Gaming room, napping area, amenities, events, sport teams and more)
- Flexible work schedule and dress code
- Collaborate in a multicultural environment and share best practices from around the globe
- Hired directly by EPAM & 100% under payroll
- Law benefits (IMSS, INFONAVIT, 25% vacation bonus)
- Major medical expenses insurance: Life, Major medical expenses with dental & visual coverage (for the employee and direct family members)
- 13 % employee savings fund, capped to the law limit
- Grocery coupons
- 30 days December bonus
- Employee Stock Purchase Plan
- 12 vacations days plus 4 floating days
- Official Mexican holidays, plus 5 extra holidays (Maundry Thursday and Friday, November 2nd, December 24th & 31st)
- Monthly non-taxable amount for the electricity and internet bills
EPAM is a leading general provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.

📌 Lead Business Analyst (México)
🏢 Epam Systems
📍 México