Integon is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. It’s how we’ve become industry leaders in property and casualty insurance servicing. We support our insurance company affiliates by offering property and casualty insurance products inclusive of personal auto, homeowners, RV, motorcycle, small business auto insurance and more.
**Key Responsibilities**:
- Providing regular updates to manager(s) and stakeholders on project status, issues, concerns, and successes
- Facilitating necessary user-acceptance testing and/or post-launch remediation
- Coordinating communications across internal, management, agency, and technology teams
- Responsible for identifying, routing, and/or managing customer inquiries to the appropriate area within the company
- Identifying and resolving customer issues, seeking direction when needed
- Analyzing metrics to understand opportunity areas and improvements
**Education**:
- 4 year Bachelors Degree (preferred)
**Experience**:
- 2 or more years of experience (preferred)
**Supervisory Responsibilities**:
- This job does not have supervisory duties.
**Education & Experience (in lieu)**:




- In lieu of the above education requirements, an equivalent combination of education and experience may be considered.
At Integon, great things happen when our people work together. That’s why when you join our team, we make sure it isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good.
You’ll do all this in a versátil environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, we’ve proven that Allstate empowers everyone to lead, drive change and give back where they work and live.
**Good Hands. Greater Together.**
Direct General Auto & Life, Personal Express Insurance, Century-National Insurance, ABC Insurance Agencies, NatGen Preferred, NatGen Premier, Seattle Specialty, National General Lender Services, ARS, RAC Insurance Partners, Mountain Valley Indemnity, New Jersey Skylands, Adirondack Insurance Exchange, VelaPoint, Quotit, HealthCompare, AHCP, NHIC, Healthcare Solutions Team, North Star Marketing, Euro Accident.

📌 Dt Uat Consultant I - Integon (Tijuana)
🏢 Integon
📍 Tijuana