Participate in the identification and documentation of customer’s NetSuite value.
- Drive a high degree of satisfaction and reference ability.
- Understand customer business processes.
- Understand the company operations in order to detect and prevent operational and system/technical problems and suggest operational improvements with strategic thinking.
- Proactively propose solutions to customers based on the knowledge of the account and business.
- Work alongside other team members with high functional and technical skills.
Participate in driving the approach to remediate gaps, and consensus with the Customer.
Required Qualifications:
- Proven experience with defining requirements for complex customization and integrations
- Graduate of Business Administration, Accounting, Engineering
Strong Communication Skills
- Advanced English
- Passion for driving Customer satisfaction
- Experience in job activities that involve direct interaction or contact with a client or customer.
- 1 to 3 years of consulting, accounting, customer management experience.
- ERP or CRM knowledge (Oracle Fusion, HCM, Salesforce, SAP, NetSuite, Microsoft Dynamics 365)
Career Level - IC1

📌 Functional Consultant Jr (México)
🏢 Oracle
📍 México