Position : Twilio Voice Technical Product Owner Location: (Remote) Duration: Long term contract Experience : 12+ Years is must Locations : Mexico or Brazil (100% remote) Resume and LinkedIn should be same Interview Mode : 1st Round 30-minutes Screening, 2nd round – Technical Interview, 3rd Round – Client Interview Mandatory Skills : Twilio Voice, IVR, Twilio Inbound & Outbound, Twilio Insights, Twilio Analytics, Contact center platform, Provider, Payer, Operations, Healthcare domain, Product Owner - Exposure to Twilio IVR and Insights reporting Skills needed:
- Seasoned Product Owner with 10+ years of experience as Technical PO Must have skills – - DB knowledge with hands on SQL skills to handle complex needs
- Familiar with end-to-end Contact Center reporting
- Interpersonal skills with the ability to handle demanding stakeholders
- Ability to convert complex business needs into User Stories with clearly articulated Acceptance criteria:
- Familiar with Twilio Insights with product background Familiar with healthcare compliance needs for reporting