**International company looking for talent to join our team!**
American company that finances, buys, and sells used cars. Headquartered in Dallas, Texas.
**Department Description**:
The department is responsible for upholding established standards while delivering outstanding customer service in a professional environment.
- Making outbound calls on delinquent accounts
- Receiving inbound calls on delinquent accounts
- Handling redemptions
- Handling repossessed accounts
- Out for repossession reviews
- Skip tracing
- Loan hardship reviews
- Making suitable arrangements with customers that are currently past due
- Identifying accounts that require management review
- Providing outstanding customer service
- Maintaining required standards set by the department
- Adherence to company policies and procedures
- High school diploma or equivalent
- Minimum 2 years of experience in customer service or a related field
- Excellent customer service and communication skills
- Proficient in Microsoft Office (Excel, PowerPoint, etc.)
- Bilingual (English/Spanish) is required
Tipo de puesto: Jornada completa
Sueldo: $40,400.00 al mes
Pago complementario:
- Bono mensual
Experiência:
- Call Center: 2 años (Deseable)
- Collections: 1 año (Deseable)
Idioma:
- Advanced English (Obligatorio)
Lugar de trabajo: Empleo presencial
Fecha de inicio prevista: 02/06/2025