**Description**
Ria Money Transfer, a business segment of Euronet Worldwide, Inc. (NASDAQ: EEFT), delivers innovative financial services including fast, secure, and affordable general money transfers to millions of customers along with currency exchange, mobile top-up, bill payment and check cashing services, offering a reliable omnichannel experience. With over 600,000 locations in nearly 200 countries and territories, our purpose remains to open ways for a better everyday life.
We believe we can create a world in which people are empowered to build the life they dream of, no matter who they are or where they are. One customer, one family, one community at a time.
**ABOUT THIS ROLE**
**ROLES & RESPONSIBILITIES**
- Update and confirm daily exchange rates.
- Establish and maintain a good relationship among internal contacts and external clients.
- Update and maintain current correspondent data in the system.
- Provide over the phone external support for correspondents and internal departments.
- Maintain excellent verbal and written communication among team members for updates on projects and procedures.
- Review and manage unpaid transactions.
- Manage service providers.
- Maintain great communication with management of any issues,



and assist with resolution of troubleshooting activities that may arise.
- Support and manage any special projects and duties assigned by your supervisor/manager.
- Bilingual in Spanish/English, verbal and written knowledge.
- Ability to communicate in a professional manner.
- Excellent problem-solving skills
- Knowledge of MS Office Suite including Excel and Word.
- High attention to detail and accuracy
- Ability to handle meetings
**PERKS & BENEFITS**
- Competitive salary
- 1 month of Aguinaldo (Christmas bonus)
- 15 days’ vacation
- Life insurance
- Food vouchers
- Work-life Balance
- Growth Opportunities
Ria Money Transfer is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
The position responsibilities outlined above are intended to define the general contents and requirements to perform this job. It is not to be taken as a complete statement of responsibilities or requirements. This job description does not restrict the Company’s right to assign or reassign duties and responsibilities to this job as needed.

📌 Network Management Representative (Santiago de Querétaro)
🏢 Ria Money Transfer
📍 Santiago de Querétaro