Role: Bilingual Customer service Agent
Location : Azcapotzalco, Mexico City, Mexico (On-site)
Job Summary
This is a full-time on-site role for a Customer Service Representative in Azcapotzalco, CMX. The
Customer Service Representative will be responsible for handling customer inquiries, resolving
issues, providing outstanding customer support, and ensuring customer satisfaction on a day-to day basis.
**Qualifications**:
- HighSchool diploma completed.
- Advanced English level (B2+ and above).
- 1+ years of Customer Service, Tech Support or Sales experience.
- Strong communication and interpersonal skills.
- Problem-solving and conflict resolution skills.
- Attention to detail and ability to multitask effectively.
- Knowledge of CRM systems and tools preferred.
- Schedule flexibility
Pay: $14,000.00 - $18,000.00 per month
Ability to commute/relocate:
- Ciudad de México, CDMX: Reliably commute or planning to relocate before starting work (required)
**Education**:
- High school or equivalent (required)
**Experience**:
- Customer Service / Call center: 1 year (required)
**Language**:
- English B2+ (required)

📌 Bilingual Customer Service Agent (Ciudad de México)
🏢 Esolutions
📍 Ciudad de México