Descripción y detalle de las actividades
We are seeking a highly skilled and customer-focused Customer Service Rep to join our Team.
**Key Responsibilities**:
- Respond to customer inquiries, concerns and complaints in a timely and professional manner.
- Provide accurate information about products, pricing, status of orders and follow ups.
- Accurately enter customer purchase orders in the system.
- Follow ups on open order, lead times and ship dates.
- Communicate effectively with customers, colleagues and management.
- Active listening to understand customer needs and concerns.
- Accurately document customer interactions in CRM Software.
- Resolve issues efficiently, escalating complex problems to senior team members or management.
Experiência y requisitos
- Bachelor's degree completed or currently studying business administration, logistics or related field.




- Bilingual (English & Spanish).
- Excellent communication and interpersonal skills.
- Person with a high sense of responsibility.
- Focused on results.
- 1 year or less of experience.
- Willing to travel.
Beneficios
- Beneficios de acuerdo a la LFT
**Número de vacantes** 1
**Área** Administración
**Contrato** Permanente
**Modalidad** Presencial
**Turno** Diurno
**Jornada** Jornada completa
**Horario**
- Lunes a viernes
- Tiempo completo
**Salario mensual neto** $14,000 - $16,000 MXN
**Estudios** Carrera con título profesional
**Inglés**Hablado: Avanzado, Escrito: Avanzado
**Disponibilidad p. viajar** No

📌 Logistics and Customer Service Assitant (Tijuana)
🏢 Cardinal Pintura Y Polvo
📍 Tijuana