-Job descriptionIf you’re looking for a career where you can make a real impression, join Integral Service Center (GSC) HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.
We are currently seeking an experienced professional to join our team in the role **Access Management Analyst**
**Role Purpose**:
**Main Activities**
- Generation of indicators
- Identify Deviations of processes.
- Management and control of database users.
- Administration and control of user recertification.
**Manual activities**
- Execution of daily leavers reported of employees in all accounts that are managed.
- Execution of low requested by business through Line Manager or approver’s area.
- Managing Privileged Accounts through PAR Tools.
**Management and support activities**
- Control and management of database users.
- Support for recertification of users.
- Administration and segregation of duties
- Support to regulator internal and external for compliance of audits.
- Development of operational documentation.
Requirements**Knowledge**
- Technology Career.
- Basic Knowledge Networks.
- Cyber Security basics.
- Experience
- Knowledge in provisioning of access and / or user support.
- Knowledge in Technology operations.
- Service Desk, confident and clear communicator in English language - written and spoken within an internationally diverse team setting.
**Skills**
- Ability to prioritize tasks under pressure.
- Learning ability and analysis.
- Ability to adapt and understand new technologies - being self-motivated to learn.
- Ability to interact appropriately with users of various technical skill levels.
- Strong analytical skills and ability to work with users to find the best solution.
- Ability to work in a multi country, culturally diverse and time-zone separated role.
- Complete and resolve BAU requests, changes and incident tickets within agreed Service Level Agreements (SLAs).
**Competencies**:
- Communnication
- Ability to adapt and understand new technologies - self motivated
- Strong analytical skills
- Ability to priorizate taskt
- Teamwork
At HSBC we offer our colleagues a greater number of leave days so that they can fully enjoy their wedding, take care of the new member of the family, or grieve the loss of a family member. Our paid leave package is at the forefront in Mexico, now you have one more reason to be HSBC and proudly live a culture of well-being, balance, and care.
**Issued By HSBC Electronic Data Process Mexico Private LTD