Fecha de publicación: 07 Agosto 2025
Experience: 7-10 years of experience in Oracle SCM with a strong focus on Oracle Fusion Cloud OM and GOP
- Lugar:
- México - Remote
- Skills:
**Required Skills and Experience**:
- Minimum 3 full-cycle implementations or support engagements involving Global Order Promising.
- In-depth understanding of:
- GOP: ATP rules, sourcing rules, lead time models, match criteria
- OM: Order orchestration, fulfillment line flows, hold and exception handling
- Multi-warehouse and multi-org sourcing logic
- Experience in MTO, CTO, and B2B retail order fulfillment models.
- Familiarity with planning integration, supply pegging, and back-end data troubleshooting (BIP/OTBI, FBDI).
- Strong incident resolution skills, RCA writing, and client-facing communication.
- Experience using ServiceNow, Jira, or similar ITSM tools in an AMS environment.
- **English level: Advanced**
- Actividades:
**Key Responsibilities**
- Lead daily production support for Oracle Cloud Order Management and GOP modules, ensuring timely order fulfillment and resolution of orchestration issues.
- Handle end-to-end support for ATP rules, sourcing logic, match criteria, and lead time configurations in a distributed supply chain setup with multiple warehouses and fulfillment nodes.
- Troubleshoot and resolve issues in order scheduling, drop shipment, back-to-back flows,



and custom orchestration stages.
- Act as a single point of contact for business teams across order entry, manufacturing planning, inventory allocation, and distribution logistics.
- Collaborate with technical teams to resolve integration issues (e.g., order import, status updates, 3PL/shipping integrations).
- Analyze GOP behavior and recommend enhancements to support seasonal demand, priority fulfillment, and regional stocking policies.
- Support minor enhancements, testing cycles, and Oracle quarterly update assessments in an AMS context.
- Guide and mentor junior consultants in support operations and issue triage best practices.
- Ensure compliance with SLAs, documentation standards, and change control processes
- Deseable:
- Ventajas:
- Life insurance. 24 salary Months natural death / 48 salary months accidental death
- Major Medical Expenses Insurance (For employee and dependents spouse and children)
- Minor Medical Expense Insurance. 4,000 MXN for single people, 6,000MXN for family, (per year through reimbursement)
- Savings Fund 13% capped by law (Max 4,449 MXN Monthly)
- Pantry vouchers 10% capped by law (Max 3,439 MXN Monthly)
- 30 days Christmas bonus
- 12 days of vacation in the first year, increasing according to law.
- 25% vacation bonus as per law
**H

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