The Sales Support Specialist supports the Sales Operations team through accurate order entry, sales order maintenance, and administrative coordination. This is an internal-facing position focused on ensuring orders are complete, updated, and accurately reflect product, warehouse, and fulfillment costs.

Responsibilities

Process and update sales orders in the Famous ERP system.

Download purchase orders from retailer portals and external platforms.

Monitor assigned accounts for new orders, revisions, and cancellations.

Review purchase orders and confirm all required information is complete.

Add warehouse and fulfillment charges, including pallet breakdown, strapping, and protective packaging costs.

Manage high-volume retailer accounts that require manual order processing.

Communicate discrepancies and order changes to the Sales Manager and internal teams.

Maintain accurate records while handling repetitive, high-volume data entry.





Provide general administrative support to the Sales department.

Requirements

2+ yrs of experience in order entry, sales support, sales administration, data entry, or administrative operations.

Advanced professional English (B2 or higher) Intermediate to advanced Excel skills.

High attention to detail and accuracy.

Strong organization and time-management skills.

Ability to prioritize orders and meet deadlines.

Ability to work independently and manage repetitive tasks accurately.

Preferred

Experience with Famous, SAP, NetSuite, Oracle, Microsoft Dynamics, or another ERP system.

Experience downloading and processing purchase orders through retailer portals.

Background in logistics, warehousing, distribution, or consumer goods.

Familiarity with EDI processes.

📌 Sales Support Specialist (San Pedro Garza García)
🏢 Muchored
📍 San Pedro Garza García