HARTING stands for strong connections – across the globe. As one of the leading international suppliers of industrial connectivity, we are connecting customers to their digital future. And as an employer?

We connect around 6,000 people at our headquarter in Espelkamp and at locations worldwide. Here you’ll find great colleagues, as well as ever new opportunities and innovations revolving around IoT and artificial intelligence. In everything we do, we remain true to our roots: as a regionally connected family business that always stays firmly grounded in spite of our stellar high-tech.

Here’s to your unique future with us: Yours!

Key Responsibilities Develop and customize Dynamics 365 Customer Service

Configure and extend Model-Driven Apps, forms, dashboards, business rules, and Dataverse components

Support digital contact center and omnichannel scenarios (chat, email, voice, case management)

Develop server-side components with C#/.NET (plugins, Azure Functions, custom workflows)

Create and maintain client-side customizations with JavaScript in the Unified Interface

Design integrations with enterprise systems via APIs, Azure Integration Services, and Power Platform

Automate business processes with Power Automate

Translate business requirements into scalable technical solutions

Conduct code reviews and promote development best practices

Contribute to ALM, CI/CD, and release management processes

Optional:



Support Dynamics 365 Marketing and Customer Insights initiatives Required Qualifications 5+ years of hands-on experience with Dynamics 365 Customer Engagement (CE)

Strong experience with Dynamics 365 Customer Service, Dataverse, and Model-Driven Apps

Server-side development with C#/.NET and client-side with JavaScript

Experience with Power Platform (Power Automate and Model-Driven Apps required; Power Apps/Power BI preferred)

Integration of Dynamics 365 with APIs and external systems

Experience in Agile environments

Professional proficiency in English (spoken and written)

Ability to work across integral, cross-functional teams Preferred Qualifications Azure DevOps, Git, CI/CD pipelines, and ALM for Dynamics 365/Power Platform

AI-powered service solutions

Dynamics 365 Omnichannel for Customer Service

Azure Functions, Logic Apps, and cloud-based architectures

Microsoft Dynamics 365 / Power Platform certifications

Experience in global enterprise environments Why Join Us? Global impact on customer service solutions

Modern stack: Dynamics 365, Azure, Power Platform, and AI

Influence the technical direction of the platform

Collaborate with international teams

Continuous investment in learning and certifications Tags Dynamics 365 Dynamics CRM

Customer Service

Dataverse

Power Platform

Power Automate

Model-Driven Apps

C#

.NET

JavaScript

Azure Functions

Azure Integration Services

Omnichannel

Digital Contact Center

CRM Developer

Power Apps

Power BI

CI/CD

ALM

Agile

AI Customer Engagement Benefits: Team work (NAZHA)

📌 Senior Dynamics 365 CRM Developer (Ciudad de México)
🏢 Harting Technology Group
📍 Ciudad de México