Job Title: Mexico Technical Service Engineer Job Responsibilities: # Provide technical support for off-grid, grid-tied and energy storage solar systems via phone, instant messages and emails.
Manage Mexico after-sales cases and follow up unresolved tickets from distributor customers.
# Hold regular communication meetings with distributors to maintain close cooperation, prepare meeting minutes and track all pending follow-up items.
# Assist daily operations of local Latin America warehouse as required.
# Offer remote technical support to Mexican distributors and installers, and deliver on-site support when necessary.
# Carry out inverter fault diagnosis and troubleshooting, sort out after-sales service data.
# Guide installers through installation, monitoring and later operation & maintenance of residential photovoltaic power stations.
# Provide technical promotion support for the sales team.
Job Requirements: # Bachelor's degree or above.
Majors in Power Electronics, Electrical Engineering, Automation or related disciplines are preferred.
# Possess photovoltaic industry working experience with solid understanding of the basic working principles of inverters.




# Have practical experience in inverter-related work including inverter commissioning & installation, daily maintenance and fault troubleshooting; candidates with experience on Growatt inverters will be prioritized.
# Familiar with inverter commissioning and installation standards, proficient in mainstream office software, with basic electrician knowledge including familiarity with different grid types and the ability to operate multimeters.
# English serves as the daily working language for all written and verbal communications.
# Be willing to work full-time on-site in Mexico City.
# Proactive and responsible, with strong communication skills and teamwork awareness; able to efficiently complete project targets and ensure high customer satisfaction.
Application Process: # Send your English resume only to: ****** # Subject Line Format: Mexico Technical Service Engineer - [Your Name] - Expected Salary [X USD/month]# Notes: Submission of an English resume is mandatory; resumes written in other languages will not be reviewed.
This role requires on-site presence in Mexico City and fluent English for all daily work.
Only shortlisted candidates will receive interview notifications.

📌 Technical Service Engineer (Xico)
🏢 Growatt New Energy
📍 Xico