Senior CRM Software Engineer

Summary

Job Summary

We are seeking a Senior CRM Software Engineer to design, develop, and maintain scalable CRM solutions that support customer engagement, sales operations, and service processes. The adecuado candidate brings deep technical expertise in Salesforce, strong backend development skills, and the ability to work independently across complex, cross-functional environments.

Key Responsibilities:

- Participate in the full software development lifecycle (SDLC) for CRM applications — from requirements gathering to deployment and maintenance

- Design and develop scalable, maintainable CRM solutions using Salesforce (Classic/Lightning)

- Write and optimize high-quality code using C#, Java, and AngularJS

- Configure, customize, and integrate Salesforce with other enterprise applications and backend systems

- Develop and maintain backend services and APIs using SQL Server to support CRM operations

- Contribute to and follow coding standards and best practices established by the team

- Integrate and maintain CI/CD pipelines using Azure DevOps, TeamCity, and Octopus Deploy

- Monitor application performance and troubleshoot issues using Datadog and SonarQube

- Participate in QA activities including writing test cases, supporting automated testing, and ensuring code quality

- Collaborate with cross-functional teams including QA,



Compliance, and Product to ensure seamless delivery

- Support junior developers through code reviews and technical guidance

- Maintain technical documentation and ensure adherence to security and regulatory standards

Technical Qualifications

- Bachelor's degree in Computer Science, Information Technology, or related field

- 5+ years of experience in software development, with at least 2 years working with CRM platforms

- Proficiency in Salesforce (Classic/Lightning) — development, configuration, and integration experience required

- Solid experience with C#, Java, AngularJS, and SQL Server

- Hands-on experience with CI/CD tooling: Azure DevOps, TeamCity, Octopus Deploy, GitHub

- Familiarity with monitoring and quality tools: Datadog, SonarQube, Jira

- Understanding of security and privacy standards relevant to customer data handling

- Salesforce Certified Developer or equivalent certification is a plus

Preferred Qualifications

- Experience in fintech, banking, or customer support technology platforms

- Familiarity with CRM operational domains such as escalation management and partner integrations

- Experience working with distributed or nearshore engineering teams

Countries: Mexico, Colombia, Paraguay, Argentina, Bolivia

📌 Senior Salesforce Developer (México)
🏢 Unosquare
📍 México