HCL is looking for a Service Desk Portuguese with below requirements:

- Provide hardware / software / network problem diagnosis / resolution via telephone for customer's end users
- High school (B.Sc. or Diploma)
- 1-2 years help desk, customer service, and support experience with problem solving involving hardware, software, and networks.
- Phone support experience is mandatory
- Technical helpdesk or technical call center experience is necessary (6 months)
- Willing to work in 24 x 7 operations

Great level of French spoken and written

What we offer

Life insurance

Major Medical Expenses Insurance (extends to spouse and 2 children under 25 years of age, if applicable).

Minor Medical Expense Insurance.

Savings Fund (up to MXN $3,800 monthly)

Food vouchers (up to MXN $2,925 monthly)

30 days bonus

10 days of vacation in the first year, increasing by 2 as dictated by law.

Location

Guadalajara, Jalisco.

Para obtener más información sobre cómo procesamos sus datos personales, consulte el Aviso de Privacidad de Datos de Candidatos de HCLTech. Candidate Data Privacy Notice | HCLTech

📌 Service desk Portugués (Guadalajara)
🏢 HCLTech
📍 Guadalajara