The IT Operations Analyst is responsible for supporting the day-to-day internal IT operations and processes across Clarios. This role ensures consistency, compliance, and quality in department-level IT procedures, working closely with the CDIO, their direct reports, and all IT functions.
What You’ll Do (Impact Areas)
Consulting Services
- Manage general submission of MSAs, SOWs, and Purchase Requisitions to Procurement; monitor status and ensure compliance.
- Coordinate global contractor onboarding/offboarding in alignment with PMO-Resource Management.
- Administer and maintain Process Office & PMO SharePoint pages, including access control.
Operations
- Support IT cost savings initiatives by identifying employee technology savings opportunities and executing action plans.
- Develop standard templates for operational scorecards and status reports.
- Ensure compliance with administrative tasks such as platform cost models, GES plan updates, and HR processes.
- Analyze IT datasets related to cost distribution and headcount.
- Identify process improvement opportunities across IT functions.
- Maintain consistent organizational charts using MS Visio and SharePoint.
- Provision and manage SharePoint project spaces and access.
- Support weekly reporting for the PMO Director.
- Assist with continuous improvement and business support tasks as assigned.
What Success Looks Like
- Timely and compliant submission of procurement documents.
- Effective onboarding/offboarding of contractors.
- Accurate and consistent reporting and documentation.
- Achievement of annual cost savings targets.
- High stakeholder satisfaction and engagement.
- Proactive identification and resolution of process inefficiencies.
Core Competencies




- Strategic thinking and process orientation.
- Project and stakeholder management.
- Analytical and problem-solving skills.
- Communication and influence.
- Cultural intelligence and adaptability.
- Data-driven decision-making.
What You Bring (Qualifications)
- Associate’s degree in Business or Technology (Bachelor’s preferred).
- 4+ years of IT experience, ideally with IT-procurement background.
- Proficiency in MS Office, Outlook, SharePoint, Flow, Excel (pivot tables), PowerPoint, and Visio.
- Professional presence to interact with senior leaders.
- Strong communication skills across all organizational levels.
- Ability to manage multiple priorities with a customer-focused attitude.
- Knowledge of automotive and aftermarket business processes.
- Success in fast-paced, high-energy environments.
Work Model & Travel
- Office-based with occasional domestic and international travel.
Our Commitment to You
- Career growth opportunities.
- Inclusive and diverse work culture.
- Recognition programs and leadership development.
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About Clarios:
Clarios is the global leader in advanced, low-voltage battery technologies for mobility. Our batteries and smart solutions power nearly every type of vehicle and are found in 1 of 3 cars on the road today. With around 18,000 employees in over 100 countries, we bring deep expertise to our Aftermarket and OEM partners, and reliability, safety and comfort to everyday lives. We answer to the planet with a rigorous sustainability focus - advancing best-in-class sustainability practices and advocating for them across our industry. We work to ensure 100% of our products sold are recyclable, and we recycle 8,000 batteries an hour in our network. You can find more information
here
(PDF).

📌 IT Support Analyst (San Pedro Garza García)
🏢 Clarios
📍 San Pedro Garza García