**Job Title**: Assistant Property Manager
**Position Type**: Full-Time, Remote
**Working Hours**: U.S. client business hours (with flexibility for tenant schedules, leasing deadlines, and emergencies)
**About the Role**:
Our client is seeking an Assistant Property Manager to support property managers with tenant relations, leasing administration, maintenance coordination, and reporting. This role ensures properties are well-run, tenants receive timely responses, and owners have confidence in the accuracy of financial and operational data. You are the right hand to the property manager, keeping operations organized and compliant.
**Responsibilities**:Tenant Relations**:
- Serve as the first point of contact for tenant inquiries regarding rent, lease terms, or property policies.
- Document all interactions in property management software (AppFolio, Yardi, Buildium).
- Manage communication for move-ins, move-outs, and lease renewals.
**Leasing Support**:
- Draft and process new lease agreements, amendments, and renewals using DocuSign or Dotloop.
**Rent Collection & Financials**:
- Assist in preparing weekly delinquency reports and monthly owner statements.
- Record and reconcile deposits, refunds, and security deposits.
**Maintenance Coordination**:
- Create and manage work orders in property management software.
- Schedule vendors, track progress, and confirm completion with tenants.
- Ensure invoices match work performed before routing for approval.
**Compliance & Documentation**:
- Maintain complete and compliant tenant files with leases, notices, inspections,



and compliance documents.
- Ensure adherence to Fair Housing and local landlord-tenant laws.
**Operational Support**:
- Support property managers with portfolio-level reporting.
- Track occupancy, turnover, and leasing performance metrics.
- Handle ad hoc requests and administrative projects.
**What Makes You a Perfect Fit**:
- Strong communicator with tenants, vendors, and owners.
- Organized multitasker who thrives in a fast-paced environment.
- Problem-solver who balances empathy for tenants with business goals.
- Detail-oriented and compliance-conscious.
**Required Experience & Skills (Minimum)**:
- 2+ years in property management or real estate operations.
- Proficiency with property management software (Yardi, AppFolio, Buildium).
- Strong Microsoft Office/Google Workspace skills.
- Familiarity with lease agreements, tenant laws, and Fair Housing regulations.
**Adecuado Experience & Skills**:
- Experience supporting 100+ unit portfolios.
- Knowledge of multi-state landlord-tenant law.
- Exposure to property accounting and financial reporting.
- Industry experience in residential, commercial, or mixed-use real estate.
What Does a Typical Day Look Like?




An Assistant Property Manager’s day revolves around supporting property managers by keeping tenants satisfied, vendors coordinated, and records accurate. You will:
- Respond to tenant inquiries, logging issues and escalating to the property manager when needed.
- Process leases and renewals, ensuring documentation is complete, compliant, and signed on time.
- Track rent collections and delinquencies, communicating reminders and preparing reports.
- Coordinate maintenance requests, scheduling vendors and updating tenants on progress.
- Prepare and maintain tenant files so every lease, notice, and inspection is organized and audit-ready.
- Assist property managers with owner reporting, occupancy tracking, and ad hoc operational tasks.
**In essence**: you keep the day-to-day property operations running smoothly, ensuring property managers can focus on portfolio strategy while you handle execution.
**Key Metrics for Success (KPIs)**:
- Rent collection rates (≥ 95% on-time collection).
- Zero missed tenant renewals or compliance notices.
- Maintenance tickets resolved within SLA timelines.
- Owner reports accurately and on time.
- Tenant satisfaction with communication and responsiveness.
**Interview Process**:
- Initial Phone Screen
- Video Interview with Pavago Recruiter
- Practical Task (e.g., prepare a lease renewal draft or process a mock maintenance request in AppFolio)
- Client Interview
- Offer & Background Verification
LI-AG1

📌 Assistant Property Manager (México)
🏢 Pavago
📍 México