TTEC in Mexico City is seeking a Manager, Service Delivery to lead and inspire an on-site team, ensuring high-quality customer experiences for our clients.
You'll mentor associates, address issues, and partner with operations to meet service levels and client goals.This role emphasizes people leadership, performance coaching, and data-driven decision making, with a focus on delivering consistent outcomes while maintaining an engaging and motivating work environment.
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📌 Service Delivery Manager - Lead, Mentor & Drive Cx (Xico)
🏢 TTEC
📍 Xico