Ciudad Juarez, Chihuahua, Mexico JOB ID: J*********
**Regional Quality Manager - North region**
Versigent designs and delivers the systems that move power through modern technology.
From vehicles to robotics to energy platforms, our electrical distribution systems enable the next generation of electrified, automated and connected products.
As a standalone company, we combine deep engineering expertise with the speed and focus needed to solve increasingly complex challenges.
Our teams move quickly, think with precision and deliver at scale — helping customers do more without adding cost, weight or complexity.
What defines us is how we work: with the agility and momentum of a startup, backed by the experience and discipline of a proven global leader.
That combination creates an environment where ideas move faster, ownership is real and impact is visible.
The Quality Regional Manager has the full responsibility to ensure all customers score cards comply 100% according customer specific requirements - All Green; Highest standard for quality control management execution on all manufacturing plants and quality support functions, full responsibility on flawless on business startups, business transferences, change on customer platforms and release process.
Quality Regional Manager has the responsibility to ensure quality census and necessary resources across regional manufacturing plants and support functions.
**Your Role**:
- Ensure proper execution of customer satisfaction across all manufacturing sites and support functions.
- Ensure customer satisfaction at desired levels.
- Monitor customer satisfaction and identify opportunities for improvement in existing processes or products.
- Ensure Customer Score Card performance at desired levels across all manufacturing plants and support functions.




- Perform proper validation of score cards with the customer champion to confirm compliance.
- Ensure proper communication of score card performance to all levels.
- Validate that root cause analyses are defined for all red metrics on each customer score card.
- Ensure suppliers are properly monitored to address quality issues or concerns and propose solutions.
- Ensure manufacturing plants and support functions comply with standards: automotive (IATF), customer (AIAG, VDA), supplier and global (OSA).
- Ensure proper escalation process for potential quality disruptions.
- Ensure flawless introduction of new programs and program changes.
- Validate new programs and program changes to ensure customer satisfaction at desired levels.
- Ensure proper definition of the quality assurance system process.
- Validate that customer response processes are properly handled by manufacturing plant quality teams.
- Ensure that the support process carried out by the CSE group is effective and efficient for CSE process validation and cost avoidance.
- Validate that key product and process standards are executed according to customer and integral market requirements.
- Ensure proper regional support for Lean 2.0 projects and processes.
- Ensure accountability for objectives and goals related to the Lean 2.0 process.
- Ensure a properly defined quality management process for risk identification and flawless launches.




- Inquire about full coverage of customer requirements through design solutions, process controls, or product controls.
- Validate that quality resources and controls are maintained in line with volume growth.
**Your Background**:
**Continuous Improvement & Lean Tools**
- PDCA (Plan-Do-Check-Act)
- Standard Work
- 5S Workplace Organization
- Daily Performance Management
- Line-Side Review Process
- Competency Matrix
- Kappa Test
- BOT, BOD, POP & WPO (Build-Out / Build-Off / Process Operating Procedures / Work Process Overview)
**Quality Systems & Standards**
- IATF *****
- AIAG / VDA Standards
- OSA Standard
- Customer Assurance Policy
- Production Shutdown Protocols
**Quality Engineering & Core Tools**
- 8D Problem Solving
- Structured Problem Solving
- Reverse PFMEA
- PFMEA for Special Processes
- Control Plans
- Control Charts
- SPC (Statistical Process Control)
- MSA (Measurement System Analysis)
- PPAP (Production Part Approval Process)
**Quality Control & Troubleshooting**
- Quality Control
- Quality Troubleshooting Matrix
- QRQC (Quick Response Quality Control)
- PRS (Problem Reporting System)
- DPRTS
- Pareto Analysis
- Statistical Methods
**Customer & System Platforms**
- Customer Portals
- SAP
**Education & Experience**
- Bachelors Degree
- **Experience in a related field within an automotive HV harness manufacturing environment.
**:
- **E**xperience with multi-site scope.
**:
- Strong Microsoft Office proficiency (Excel, PowerPoint, Project)
- Fluency in English and Spanish
- Available to travel domestically and internationally as business needs require
**WHY JOIN US?
**
- **Grow with purpose**.
We invest in our people by creating opportunities to build skills, take on new challenges, and develop over time.

📌 Regional Quality Manager - North Region (Ciudad Juárez)
🏢 Versigent
📍 Ciudad Juárez