**Department**: Operation Processes and Business Process Management
- **Building/Location**: Campus CX MTY
- **Semester(s)**: 5th - 10th semester
- **Degree(s)**: Bachelor in Strategy and Business Transformation, Bachelor in Business Intelligence, Industrial and Systems Engineering, Engineering in Digital Business Transformation, Engineering in Innovation and Development
- **Schedule Availability**: Between 25 and 30 hours per week
- **Internship Period at CEMEX**: 6 months with renewal option
- **Tentative Start Date (month)**: January 2026
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- **Project Objective**:
Implement practices, tools, and standards of Business Process Management (BPM) and participate in process improvement and digital transformation projects.
Research technologies and potential use cases for our industry.
- **Challenges for the Student**:
- Work with team members from different cultures located in various time zones.
- Manage multiple cross-functional and regional stakeholders.
- Adapt to a matrix organization with a constantly changing environment and priorities.
- Participate in solving complex and not clearly defined problems.
**Main Responsibilities and Activities**:
- Data Collection and Research:
Investigate and collect relevant data to support process analysis.




- Assist in obtaining and interpreting quantitative and qualitative data.
Support in Business Process Analysis and Implementation:
Help analyze existing business processes to identify areas for improvement and inefficiencies.
- Work closely with senior consultants to support the implementation of recommended process changes.
- Communicate initiatives and process changes to stakeholders, including preparing necessary digital and physical materials.
Documentation:
Produce documentation of processes, workflows, and standard operating procedures.
- Keep process documentation organized and up to date.
- Learn the Cemex BPM platform and be prepared to train users.
Technologies and Use Cases:
Evaluate technologies and document potential use cases for our industry.
- **Required Skills, Competencies, and/or Knowledge**
(To be modified according to the needs and competencies required)
- Strong interest in business process improvement and consulting.
- Data management and analysis skills for problem-solving.
- Effective communication and interpersonal skills.
- Ability to work collaboratively in a team environment.
- Experience with Microsoft Office Suite (Excel, PowerPoint, Word) and preferably BPM software such as Visio, Bizagi, Lucidchart, etc.
- Experience with SharePoint (design and maintenance of pages, HTML), Power BI, Power Apps, graphic design software is a plus.
- Fluency in English and Spanish (spoken and written); any other language is a plus.

📌 Cen) Business Process Management Intern (San Pedro Garza García)
🏢 CEMEX
📍 San Pedro Garza García