**Company Overview**
Paragon Property Management Group is a small real estate business focused on property management, sales, and investment throughout Chicago. We pride ourselves on our adaptable work arrangements and a tight-knit team environment.
**Summary**
We are seeking a dedicated Property Maintenance Coordinator to join our team in Chicago. This role is crucial in supporting our property management operations and ensuring exceptional service to our clients. You will play a key role in facilitating leasing, marketing, and overall property management efforts.
**Key Responsibilities**:
- Coordinate and manage maintenance requests from tenants and internal teams, ensuring timely follow-up and resolution.
- Oversee make-ready project timelines, vendor assignments, and progress tracking to ensure units are turned over efficiently and to quality standards.
- Communicate regularly with tenants, owners, and vendors regarding repair status, scheduling, and expectations.
- Work closely with the operations team (including collaboration PM) to support the day-to-day functions of property maintenance.
- Track maintenance activity and follow up on outstanding issues and escalate as needed.
- Assist with administrative and operational tasks related to property management processes, including inspections and service coordination.
- Identify process improvements to streamline maintenance operations and enhance service delivery.
**Personal Characteristics**:
- **Highly organized** - capable of managing multiple work orders, vendor schedules, and follow-ups in a fast-paced environment.




- **Strong communicator** - very **precise and direct** in both written and verbal communication with tenants, vendors, and team members.
- **Competent and thorough** - able to manage details without losing sight of the bigger picture; follows through until resolution.
- **Detail oriented** - meticulous in tracking tasks, documentation, and follow-ups to ensure nothing falls through the cracks.
- **Problem solver** - persistent in resolving maintenance issues efficiently and effectively.
- **Self starter** - takes initiative to find solutions and improve processes without constant supervision.
- **Process driven** - identifies inefficiencies, gets to the root cause of issues, and contributes to ongoing improvements.
- **Committed to excellence** - takes pride in quality work, accepts feedback, and continuously looks to improve.
**Technical & Home Office Requirements**:
- Quiet and professional home office setup free of distractions.
- Dual monitor setup required for multitasking and efficient workflow.
- Reliable high-speed internet (50 Mbps or higher preferred).
- 16 GB+ RAM computer preferred for optimal performance.
- Webcam and participation in video meetings on a regular basis.
- Backup systems for internet and power outages strongly recommended.
**Hours**
- Base working hours are 8:30am to 5:00pm central time, with a lunch break.
- Support evening and weekend messaging as your availability allows. Typically very mínimal activity.
- Full-time, minimum 40 hrs per week
- Use time tracking app Time Doctor
- Be fully focused during work hours, do not work on other jobs, freelance work, or personal items
Pay: $20,000.00 - $28,000.00 per month
Work Location: Remote

📌 Property Maintenance Coordinator (México)
🏢 Paragon Property Management Group
📍 México