**About the Position**
Intugo, in partnership with a foreign company specializing in immigration legal services, is seeking a **Receivables Supervisor / Receivables Specialist** to manage the full accounts receivable lifecycle.
This role is responsible for ensuring accurate billing, timely payment collection, and maintaining healthy account balances through proactive monitoring, follow-up, and process optimization.
**Primary Responsibilities**
**Accounts Receivable Management**:
- Monitor AR aging reports daily, focusing on accounts with open invoices up to 1 year
- Ensure accurate and timely invoice generation
- Follow up on outstanding balances and track collection activities
**Billing & Dispute Resolution**:
- Resolve billing discrepancies and investigate account issues
- Communicate effectively with internal teams to ensure resolution
- Maintain accurate account records and documentation
**Operational Oversight (Supervisor Level)**:
- Supervise daily team operations and drive productivity
- Monitor team performance and AR metrics to meet targets
- Run AR review meetings and ensure adherence to billing timelines
- Develop performance reports and identify process improvements
- Train and coach team members
**Required Qualifications**
- **Experience**:
- Supervisor: 1-2+ years of experience in Accounts Receivable leadership
- Specialist: Strong hands-on experience in AR processes (billing, collections, reconciliation)
- **Language**:
- Fully bilingual in English and Spanish (written and verbal)
- **Technical Skills**:
- Advanced Microsoft Excel (filters, VLOOKUP/XLOOKUP, pivot tables)
- **Core Competencies**:
- Strong analytical and problem-solving skills
- High attention to detail and accuracy
- Ability to manage multiple accounts and meet deadlines
**Preferred Qualifications**
- Experience with reporting dashboards
- Background in process improvement initiatives
**Performance Expectations**
- Improve early-stage delinquency
- Maintain AR aging targets
- Ensure billing accuracy and proper documentation
- Drive individual and team productivity
- Meet established follow-up timelines for collections
**Alternative Consideration**
Sueldo: $20,****** - $28,****** al mes
Incentivos:
- Vales de despensa
Lugar de trabajo: Empleo presencial