macOS Specialist
Role Overview
Key Responsibilities
- Administer and manage macOS devices using JAMF Pro and/or Microsoft Intune.
- Enroll, configure, and deploy Apple devices in line with corporate policies and security standards.
- Create and manage policies, configuration profiles, and scripts to ensure device compliance and automation.
- Provide L2/L3 support for macOS-related incidents, software deployments, and system troubleshooting.
- Collaborate with security and infrastructure teams to ensure encryption, compliance, and endpoint protection on macOS devices.
- Maintain documentation and standard operating procedures (SOPs), and drive process improvements.
- Support integration of macOS devices with corporate services (VPN, Wi‑Fi, printers, file shares).
**Job Types**: Full-time, Permanent
Pay: $40,000.00 - $65,000.00 per month
Application Question(s):




- Please describe your hands-on experience managing macOS devices with JAMF Pro and/or Microsoft Intune (scope of environment, main tasks, and your level of autonomy).
- Tell us about a complex macOS incident or deployment you handled (tools used, troubleshooting steps, and final outcome).
- What has been your involvement with O365 administration in relation to macOS users (e.g., access, security, integrations)?
- This role is hybrid in Querétaro (2 - 3 days per week). What is your current location and are you able to work in this hybrid scheme without commuting issues?
**Language**:
- English (required)
Work Location: Hybrid remote in San Angel, 76030 Santiago de Querétaro, Qro.

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