Hyre is a fast-growing virtual assistant service company dedicated to providing exceptional support to our clients. We value innovation, efficiency, and a commitment to excellence. Join us and be part of a dynamic team that empowers businesses to thrive.
**Role Overview**:
We are seeking a proactive, bilingual professional to join our team as a **Virtual Assistant**. This role is strategically designed to provide high-level administrative support, specifically taking on routine tasks to allow internal leadership to focus on high-impact strategic work. You will act as a key coordinator between our office staff and our clients, ensuring operational gaps are covered and tasks are managed independently with high initiative.
**Core Responsibilities**:
- **Administrative Support**: Execute daily administrative tasks and high-accuracy data entry to streamline team operations.
- **Telephone Communication**: Serve as a primary point of contact, providing clear and personable phone support to customers and partners.
- **Office Coordination**: Collaborate effectively with on-site office staff to manage scheduling and cross-departmental tasks.
- **Project Assistance**: Manage routine workflows independently to free up senior team members for more impactful business results.
- **Growth & Development**:



Maintain a high level of performance in core duties with the potential to transition into more advanced responsibilities as the role evolves.
**Communication & Language**:
- **Bilingual Proficiency**: Must be fully fluent in both **English and Spanish**.
- **Interpersonal Skills**: Proven "charismatic" personality with the ability to build rapport quickly over the phone.
- **Customer Experience**: Strong background in customer-facing roles with a focus on problem-solving and personable service.
**Core Competencies**:
- **Initiative**: Ability to identify what needs to be done and take action without constant supervision.
- **Independent Management**: Skilled at organizing a daily task list and meeting deadlines in a remote environment.
- **Reliability**: Consistent and dependable approach to administrative and data entry workflows.
**Technical Requirements**:
- **Connectivity**: Must have a highly reliable, high-speed internet connection.
- **Video Setup**: Must have a quality camera setup and professional remote workspace for team coordination.
- **Remote Experience**: Proven track record of successfully working in a remote or virtual assistant capacity.
**Working Schedule**:
- **Time Zone**: Aligned with **US Business Hours**.
- **Specific Hours**: Operates on **Central Standard Time (CST)**.

📌 Bilingual Virtual Assistant - Admin & Customer Support (Ciudad de México)
🏢 Hyre
📍 Ciudad de México