Fed Ex Group is seeking a Manager for the Sales Operations Resolution Team (SORT) to oversee a multi-disciplinary team across locations in the US/Canada, focusing on resolving delivery interruptions and strategic requests. You will drive customer satisfaction through structured action plans and cross-functional leadership. The role demands six years in customer experience or sales support, plus a Bachelor’s degree and fluency in English and the local language. #J-18808-Ljbffr
📌 Sales operations lead: customer resolution & team coach (Ciudad de México)
🏢 Fedex Group
📍 Ciudad de México
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