Surgery Coordinator The Surgery Coordinator is responsible for managing the surgical scheduling process from the initial recommendation through post-operative follow-up. This role coordinates patients, providers, surgery centers, attorneys, billing teams, and internal departments while ensuring all documentation and scheduling requirements are completed accurately and on time.
Responsibilities
- Contact patients recommended for surgery and explain the scheduling process.
- Schedule procedures based on patient and provider availability.
- Send surgery confirmations and pre-operative instructions.
- Confirm patient readiness before scheduled procedures.
- Coordinate with providers, surgery centers, attorneys, and internal teams.
- Track surgical referrals from scheduling through completion.
- Coordinate post-operative appointments and follow-up.
- Prepare booking sheets, cost letters, invoices, and supporting documentation.
- Maintain accurate patient and referral records in EMR systems.
- Respond to surgery-related billing and documentation inquiries.
- Maintain patient confidentiality and HIPAA compliance.
Requirements
- Advanced English (C1+).
- Minimum 1 year of experience in patient coordination, medical scheduling, healthcare administration, or a similar role.
- Strong verbal and written communication skills.
- Excellent organization, follow-up, and multitasking abilities.
- Experience managing sensitive or confidential information.
- Experience using EMR/EHR systems or CRMs.
- Proficiency with Microsoft Office and Google Workspace.