Role OverviewWe're seeking a highly organized and proactive Maintenance Operations Coordinator to manage high-volume maintenance workflows across our property portfolio.
This role is responsible for processing work orders, coordinating with vendors and tenants, obtaining approvals, and ensuring repairs are completed efficiently and on schedule.The idóneo candidate thrives in fast-paced environments, manages large task queues with precision, and consistently follows through until issues are resolved.Key ResponsibilitiesWork Order ProcessingReview and process incoming maintenance work ordersAssign approved work orders to appropriate vendorsMaintain accurate records within the property management systemOwner Approval CoordinationRequest owner approvals for budget increases or additional repair costsClearly communicate project details and cost adjustmentsTrack approval status to avoid delays in maintenance progressFollow up with tenants regarding maintenance updates and schedulingNotify vendors when work orders are approvedMaintain consistent communication until repairs are completedConsult with the maintenance supervisor to obtain vendor bids when requiredReview estimates and ensure competitive pricing and scope clarityTrack submitted bids and assist in vendor selectionWork Order Completion ManagementManage a queue of over 2,000 approved work ordersTrack time to completion and vendor performanceIdentify and resolve work orders not completed within 15 daysEscalate unresolved issues when necessary to ensure timely resolutionWho This Role Is ForThis role is ideal for someone who:Works well under pressure while managing a large workloadPays strong attention to detail when tracking maintenance progressCommunicates effectively with tenants, vendors, and internal teamsTakes ownership of tasks until they are fully completedEnjoys creating systems to manage high-volume operational workflowsCore Characteristics We ValueSelf-Motivated – Works with enthusiasm and drive without constant supervisionCreative Problem-Solver – Able to think through challenges and identify practical solutionsOrganized & Meticulous – Maintains structured systems to manage large volumes of work orders#J-*****-Ljbffr