About the Role

We are looking for a Technical Integration Manager to become the primary technical partner for our distributor network.

In this role, you will work directly with distributor IT teams to onboard new data connections, lead technical implementation projects, and ensure reliable, high-quality sales data flows through EDI, ERP, APIs, SFTP, and file-based integrations.

This is a highly customer-facing position that combines technical integration expertise, project management, and relationship building. You will own the complete onboarding lifecycle—from discovery and planning to testing, production deployment, and ongoing support—helping distributor partners connect quickly while removing technical barriers.

Why this Role Matters

Our distributor sales data powers critical business products and insights. Your mission is to make technical onboarding simple, reduce implementation friction, and help distributor partners successfully connect and continuously share accurate sales data.

You'll play a key role in improving customer adoption, accelerating implementations, and ensuring reliable, high-quality data connectivity across our distributor network.

Key Responsibilities

- Own the end-to-end technical onboarding process for distributor partners.
- Serve as the primary technical point of contact throughout the implementation lifecycle.
- Build trusted relationships with customer IT, ERP, EDI, Security, and Compliance teams.
- Lead technical implementation projects from discovery through production deployment.
- Gather technical requirements and recommend the most appropriate integration approach.
- Coordinate EDI implementations, including mapping, testing, validation, and production readiness.
- Support integrations using EDI, APIs, SFTP, flat files, and ERP connectors.
- Analyze customer ERP environments and recommend scalable integration solutions.




- Validate data mapping, completeness, and quality throughout onboarding.
- Troubleshoot integration issues alongside internal Engineering and customer IT teams.
- Proactively follow up with distributor partners to keep projects moving and remove implementation roadblocks.
- Manage multiple onboarding projects simultaneously while tracking milestones, timelines, and risks.
- Collaborate closely with Product, Engineering, Operations, Security, and Compliance teams.
- Monitor onboarding KPIs, implementation timelines, integration health, and data quality.
- Continuously improve onboarding processes to reduce customer effort and accelerate deployment.

Required Qualifications
- 5+ years of experience in technical implementations, customer integrations, EDI, or enterprise data integration.
- Proven experience leading customer-facing technical implementation projects.
- Experience working directly with customer IT teams and external business partners.
- Hands-on experience with EDI (ANSI X12 preferred, including 867 and/or 852 transactions).
- Experience with ERP integrations.
- Experience with APIs, SFTP, Flat Files, and enterprise integration methodologies.
- Strong understanding of data mapping and transformation.
- Solid SQL skills for data validation and troubleshooting.
- Strong project management and stakeholder management skills.
- Excellent communication and presentation skills.
- Advanced English (written and spoken).

Nice to Have




- Healthcare or pharmaceutical distribution experience.
- Sales tracing, rebate, or chargeback experience.
- Experience with EDI VANs or integration platforms.
- ERP implementation experience (SAP, Oracle, Dynamics, Infor, Epicor, NetSuite).
- Experience with ETL or middleware platforms.
- Experience configuring data intake or onboarding platforms.
- Familiarity with AI-assisted productivity tools.

Preferred Backgrounds
- Technical Integration Manager
- Customer Integration Manager
- Technical Implementation Manager
- Technical Account Manager
- Integration Consultant
- Professional Services Consultant
- Solutions Consultant (Integration)
- Customer Success Engineer
- Technical Customer Success Manager
- EDI Project Manager
- ERP Integration Consultant
- B2B Integration Specialist

Soft Skills
- Customer-first mindset
- Strong customer relationship management
- Excellent communication skills
- Ownership mentality
- Follow-through and accountability
- Ability to influence customer stakeholders
- Technical consulting mindset
- Problem-solving
- Organization
- Cross-functional collaboration
- Ability to manage multiple priorities
- Ability to simplify complex technical concepts

Success in this Role

Successful candidates will

- Build trusted relationships with distributor IT teams.
- Deliver technical onboarding projects on schedule.
- Remove technical barriers that delay customer onboarding.
- Ensure reliable, complete, and high-quality data connectivity.
- Improve customer adoption and implementation efficiency.
- Take full ownership of customer onboarding from kickoff through production.

Interview Process The first step in our hiring process is a conversation with an AI Recruiting Agent . Candidates who successfully complete this stage will continue with technical interviews and meetings with the hiring team.

📌 Technical Integration Manager (Customer Integrations | EDI | ERP) (México)
🏢 Ingeniosi
📍 México