Sidekick is hiring a Customer Service & Operations Assistant to bridge supply chain, 3PL partners, and customers. Expect ~60-70% operations work—order flow, 3PL coordination, inventory, and process improvement—and 30-40% customer service tasks. You will identify friction, address root causes, and turn returns into sales when possible.
The adecuado candidate demonstrates ownership, curiosity, and reliability. You will work in a remote-first setup with cross-border responsibilities across US, Canada,
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📌 Remote Operations & Customer Experience Specialist (Ciudad de México)
🏢 Sidekick
📍 Ciudad de México
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